Pixie Dimmer: Setup, App Pairing and Troubleshooting

Pixie Dimmer: Setup, App Pairing and Troubleshooting

The Pixie Dimmer is LiquidLEDs' smart dimmer switch designed specifically for LED bulbs. This guide covers everything from installation to app pairing and common fixes.

What's in the Box

• Pixie Dimmer switch module
• Wall plate (standard Australian size)
• Installation guide

Installation

Important: Switch off the power at the circuit breaker before installing or replacing any switch. If you are not confident working with mains wiring, please engage a licensed electrician.

The Pixie Dimmer replaces your existing wall switch and wires in the same way as a standard single-gang dimmer. It is suitable for:

• Single-switch (one-way) circuits
• Standard 240V Australian mains wiring

It is not suitable for two-way switching circuits (where the same light is controlled by two switches) without additional components.

Pairing with the Pixie App

1. Download the Pixie app from the App Store or Google Play
2. Create an account or log in
3. Tap Add Device and follow the on-screen instructions
4. Make sure your phone is connected to your 2.4GHz Wi-Fi network (the Pixie Dimmer does not support 5GHz)
5. Press and hold the dimmer button for 5 seconds until the indicator light flashes, putting it into pairing mode
6. Complete the pairing process in the app

Once paired, you can control brightness, set schedules and save scenes from anywhere.

Adjusting the Minimum Brightness Level

If your bulbs flicker or fail to turn on at low dim settings, the minimum brightness level in the app may need to be raised.

1. Open the Pixie app
2. Select your dimmer
3. Go to Settings > Minimum Brightness
4. Increase the minimum level in small increments until the flickering stops

This is the most common fix for low-level dimming issues. For more detail, see our dedicated article: My Bulbs Do Not Turn On With My Pixie Dimmer at Low Settings.

Scenes and Schedules

The Pixie app lets you:

• Save scenes: set a favourite brightness level and recall it with one tap
• Schedule: automatically turn lights on or off, or set a brightness level, at a specific time
• Sunrise/sunset: link your schedule to local sunrise and sunset times

Common Issues and Fixes

Bulbs flicker at low dim levels Raise the minimum brightness setting in the Pixie app (see above).

Dimmer won't pair with the app

• Make sure your phone is on 2.4GHz Wi-Fi, not 5GHz
• Move your phone closer to the dimmer during pairing
• Reset the dimmer by holding the button for 10 seconds, then try again

App shows dimmer as offline

• Check that your Wi-Fi router is working
• Restart the dimmer by turning the circuit breaker off and back on
• Check that the Pixie app is up to date

Bulbs buzz or hum This usually indicates a compatibility issue between the dimmer and the bulb. Confirm that you are using LiquidLEDs dimmable bulbs (marked DIM). If using third-party bulbs, they may not be fully compatible.

Dimmer gets warm A small amount of warmth is normal during operation. If the dimmer feels hot to the touch, check that the total wattage of connected bulbs does not exceed the dimmer's rated maximum load.

Specifications

| Spec | Detail | |---|---| | Input voltage | 220-240V AC, 50Hz | | Dimming type | Trailing-edge (capacitive) | | Connectivity | Wi-Fi 2.4GHz | | Minimum load | Suitable for single LED bulb | | Australian standard | Yes, standard single-gang plate |

Still Need Help?

Contact our team, call +61 2 8880 9033, or reach us on WhatsApp at +61 483 949 669 (weekdays 8am-6pm AEDST).